Position Summary:

An Administrative Specialist is responsible for providing administrative support to the Site Director as well as to the camp as a whole including general clerical, receptionist, and project-based work.  They serve as a liaison between the camp and ESF families assisting with enrollment, admissions, camp life, and camp operations. 

Position Objective/Purpose:

We are seeking motivated Team members who believe deeply in the organization’s mission and who display a record of achievement in effective office management, building positive relationships and projecting a professional company image through all interactions with camp families, Team Members and ESF Executives.

Essential Job Responsibilities                                                                                           

1.       Serve as a liaison between the camp and ESF families on the phone or in person

2.       Assist families with enrollment, admissions, camp life, and camp operations

3.       Collect and post payments; record data for billing 

4.       Update camper records and record information in camper database

5.       Answer telephones and transfer to appropriate Team members

6.       Open, sort and distribute incoming correspondence, including mail, faxes and email

7.       Perform general clerical duties that include, but are not limited to, bookkeeping, copying, faxing, mailing and filing

8.       Help to ensure that camp office is clean, organized, and well-maintained

9.       Inventory and order office supplies

10.    Work effectively with co-workers and collaborate on various responsibilities

11.    Follow the ESF Code and maintain the ESF Look at all times

12. Exhibit ESF Core Values at all times and to adhere to all company policies

13.    Have fun

14.    Other responsibilities as assigned

Position Competencies for Success

1.       Understand and support the mission of the organization

2.       The ability to work effectively with others in all levels of the organization in a professional manner

3. Commitment to producing consistent, high-quality work
4. Excellent judgment, ability to identify problems and works quickly to find solutions
5. Ability to multi-task in a fast paced environment

6.       Positive attitude

7. Patient, caring and creative
8. Flexible, adaptive and a Team player
9. Desire to make a difference in the life of a child

Experience Requirements

1.       At least 1 year work experience in related field

Education Requirements

1.       Bachelor’s degree

Other Skill Requirements

1. Outstanding communication skills which include the ability to use clear, concise and grammatically correct written and oral language in all aspects of professional interaction with campers, their families, peers, leadership team and the larger community
2. Basic accounting skills with a high degree of accuracy
3. Knowledge of Microsoft Office 

Reporting Relationship(s)

1.       Reports directly to and takes direction from the Site Director

Working Conditions and Physical Requirements

1.       Ability to push/pull, lift and carry a minimum of 35Ibs

2. Ability to respond to emergency situations which may require running (up to 1 mile in some cases) and climbing stairs
3. Good physical condition which enables candidate to execute all responsibilities associated with this position